Vinted Users Share Frustration About Size Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
